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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Miranda Ortega

November 27, 2024

5  out of  5
rating by Miranda Ortega
"My partner and I have been looking into different insurance companies since we moved back from WA and we looked into State Farm. Tiffany was extremely helpful, kind and patient when they were helping us research our options. I would definitely recommend their services to anyone I know."
We responded:
"Thank you for your kind words Miranda! We are delighted that Tiffany could help you with your insurance needs! "
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Anthony Griffin

November 25, 2024

5  out of  5
rating by Anthony Griffin
"Customer service is excellent, they are detailed in quality assurance based upon your policy. I enjoy all calls knowing I’m getting positive and helpful feedback AG!!"
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jim daneshgar

November 25, 2024

5  out of  5
rating by jim daneshgar
"Excellent service Friendly atmosphere"
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Soha Dolatabadi

November 22, 2024

5  out of  5
rating by Soha Dolatabadi
"Very responsible and attentive to my questions and concerns"
We responded:
"Dear Soha, thank you for trusting in Sherwin Shafiee Insurance Agency! We appreciate you 🙏 "
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Asia Ragulsky

November 21, 2024

5  out of  5
rating by Asia Ragulsky
"I spoke with Stefanie in the office and she was wonderful. She was thorough going over different options with me"
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Liam N

November 21, 2024

5  out of  5
rating by Liam N
"Everyone is knowledgeable and always so kind! Highly recommend"
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damoon rahmani

November 20, 2024

5  out of  5
rating by damoon rahmani
"I got my car insurance from Sherwin , and he was very patient during the call and he gave me the best advise I could get from a insurance agency. I am very happy about my experience with them."
We responded:
"Thank you for your kind words! We're so glad to hear that Sherwin was able to assist you. We appreciate your business. #encinoagent "
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Gelareh Gharai

November 18, 2024

5  out of  5
rating by Gelareh Gharai
"I truly appreciate working with Sherwin Shafiee office. Everyone is always so helpful and friendly. I highly recommend them for all your insurance needs."
We responded:
"Dear Gelareh, thank you for trusting Sherwin Shafiee Insurance Agency with your insurance need! We appreciate you. EncinoAgent.com "
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Zareh John Kiureghian

November 16, 2024

5  out of  5
rating by Zareh John Kiureghian
"Friendly, reliable, and professional"
We responded:
"Thank you John! We appreciate you and your business "
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Cesar Jose

November 14, 2024

5  out of  5
rating by Cesar Jose
"Best service I had, she was patience and answered all of my questions in a professional manner and was very clear to understand. I would recommend."
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Kirby Shaw

November 14, 2024

5  out of  5
rating by Kirby Shaw
"Stefanie was extremely helpful!"
We responded:
"Thank you die the 5 star review Kirby!!"
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Erfan Kooshesh

November 14, 2024

5  out of  5
rating by Erfan Kooshesh
"They truly have your back with the best offers and exceptional service! Highly recommend for peace of mind and great coverage."
We responded:
"Thank you Erfan for your kind words and the 5 star review!"
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Manuel Holani

November 13, 2024

5  out of  5
rating by Manuel Holani
"I have had state farms insurance through Mr Shervin’s office for a while now and I have had no issues whatsoever. The staff are always helpful and quick to action. Definitely recommend them."
We responded:
"Thank you Mani 🙏 we appreciate you and your trust in Sherwin Shafiee Insurance Agency "
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Fatima Anari

November 6, 2024

5  out of  5
rating by Fatima Anari
"I’m pleased with the service I received. They provided a prompt quote for my four cars and offered a much better price than other companies. Highly recommended!"
We responded:
"Thank you for the 5 star review Fatima! We appreciate you! "
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Aldo Hernandez

October 31, 2024

5  out of  5
rating by Aldo Hernandez
"Tiffany provided me with excellent customer service, while making the process simple enough for me to understand!!!!"
We responded:
"Thank you Aldo! Customer service is one of our highest priorities at Sherwin Shafiee Stage Farm Agency! We appreciate you Aldo!"
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julian zamora

October 31, 2024

5  out of  5
rating by julian zamora
"Every single time i come here i am always treated with the upmost respect and given the warmest welcome by the friendly and professional staff. please never change!"
We responded:
"Thank you for your kind review Julian! We are here to help with your insurance needs!"
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Sandra Howe

October 30, 2024

5  out of  5
rating by Sandra Howe
"I had so many questions about my policy and the customer service I received was top notch. Mr. Shafiee, commending one of your associates her name is Sylvia. Very knowledgeable, helpful and kind. I would recommend this office anytime."
We responded:
"Thank you for your kind words Sandra! We appreciate you! "
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Ty Acord

October 30, 2024

5  out of  5
rating by Ty Acord
"Helped me out with all my questions, were very helpful and informative. I appreciate them for not treating me like an idiot because insurance can be hard to understand. Thank you guys"
We responded:
"We appreciate you Ty and here to help you with any insurance needs!"
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Tisha French

October 28, 2024

1  out of  5
rating by Tisha French
"I’ve experienced a PROFOUNDLY unprofessional and indisputable lack of integrity with this agency. As a 6 year customer it is truly a shame to be abused financially by State Farm so blatantly. I purchased a new car in August and was given a quote that was significantly less then my previous car Mercedes C300 which we were delighted because this new car Buick Envista was purchased 30,000 less with 200,000 less liability $193 was original amount of the new car quote. One week later the price went up $232 which I questioned immediately but paid in person at the insurance office as I was assured the error would be fixed. Three weeks later it changed again to $251. I went IN PERSON to my agents office where they made it clear I would get a credit for this error. I was sent the declaration page in writing which stated my bill was 887.92 for 6 months. One week later 1103.63. They attempted to LIE saying my son was not on the insurance when his name is listed on the declaration page as a driver for 6 years. Today it’s changed again to $384 which is $160 MORE. According to my agent Sherwin Shafiee and his office assistant Sylvia Salinas the misleading information given me, huge price qouging which should be criminal and total disregard for customer loyalty is beyond their capabilities to resolve. They accept no responsibility for multiple changes in a 8 week period of time and try to place blame on the “back office”. Rather than simply fixing the issue once and for all. If you put in writing what the bill is THAT is the bill. Integrity is State Farm honoring what’s in writing and/or at a minimum informing of the possibility of a change before it happens. NOT 2 months later. Integrity is admitting your mistakes and CORRECTING them. Which has not happened."
We responded:
"Hi Tisha, I understand your frustration, however, you contacted our support call center to replace your vehicle, not our agency directly. Please be aware that rates are determined by the insurance company and are not negotiable. You want State Farm not to rate your teenage son which is not possible. You also mentioned that Sylvia has emailed you that the monthly "moving forward" is going to be $251. I check her sent emails and there is no such phrase on any of her emails. You were not able to find that email neither. "
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Carly Acord

October 25, 2024

5  out of  5
rating by Carly Acord
"Great customer service!"
We responded:
"Thank you all the Stars Carly! We appreciate you 🙏 "
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Heb

October 25, 2024

5  out of  5
rating by Heb
"Awesome crew and Allyson rocks"
We responded:
"Thank you! We appreciate you Heb!"
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Mariam Taraz

October 11, 2024

5  out of  5
rating by Mariam Taraz
"I am thrilled to share my experience with Tiffany. As a customer with both car and business insurance, I couldn’t be more satisfied with the level of service and expertise provided. I’ve been with Sherwin Shaffie’s office for over 10 years, first Mariam took amazing care of me and a few years back Tiffany took her place. Tiffany will always take the time to understand my needs and tailored my policies accordingly. She is extremely knowledgeable about the different coverage options and helps me find the best solutions that fit my budget without compromising on quality. What I appreciate most is her responsiveness. Whenever I have questions or needed assistance, Tiffany is always just a call or email away, providing prompt and thorough answers that make me feel valued and informed. I highly recommend Sherwin Shaffies’s office with Statefarm to anyone looking for a dedicated and knowledgeable insurance agent. Thank you for your outstanding service! You guys are the best!!"
We responded:
"Dear Mariam! Thank you so much for your kind review! We appreciate you! Thank you for trusting Sherwin Shafiee Insurance with your auto and business insurance needs! We are so happy to have customers like you! "
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JAY Busik

October 10, 2024

5  out of  5
rating by JAY Busik
"Very helpful i would recommend them you can always speak to a representative"
We responded:
"Thank you for your kind review! We appreciate you Jay!"
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Shahram Farahvash

October 1, 2024

5  out of  5
rating by Shahram Farahvash
"Excellent services. Friendly staff. Sherwin is great!"
We responded:
"Thank you for your kind review Mr. Shahram! We appreciate you!"
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Samuel Benitez

September 27, 2024

5  out of  5
rating by Samuel Benitez
"Great customer service and friendly people!"
We responded:
"Thank you Samuel! We appreciate you! "